![]() Your contact center will be able handle premise based agents as well as home based agents alike. It has both VoIP and TDM(PRI T1/E1) interface for Telco connections, and you can take advantage of new and emerging connectivity options like G729 and SIP. Q-Suite running on Asterisk PBX as a backbone of your contact center will result in enormous cost savings for your organization. Whether you want skills based routing, call distribution, queue prioritization and call recording, listening to live calls or detailed CDR reporting from cradle to grave, it is straight out of the box. It takes the mystery out of setting up your most complex inbound service. Q-Suite offers one of the most advanced and complete contact center feature-set for Asterisk that you can imagine. What does Q-Suite offer your Inbound Contact Center? The GUI allows easy management of all facets of setting up and running inbound services within the contact center. This ACD is an intrinsic part of the Indosoft Q-Suite. ![]() ![]() The call center software has a built-in ACD with skills based routing capable of sophisticated call distribution, Queue prioritization and a graphical IVR builder to manage call processing and routing for inbound contact centers. Its mature contact center software layer leverages the power of Asterisk as PBX to provide all the required functionality. The Indosoft call center software for Asterisk delivers a complete inbound contact center right out of the box. Inbound Contact Center Software with ACD and Skills-based routing Why Q-Suite for your Inbound Contact Center?
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |